Event Coordinator – Bookings & Client Liaison

Nova Event Space is a 3,560 sq. ft. event venue in downtown Saint Paul, hosting weddings, corporate events, photoshoots, and private celebrations.

We're looking for a personable, detail-oriented Event Coordinator to manage on-site bookings and serve as the primary liaison between our clients and the venue. This role is the on-site face of Nova Event Space, guiding clients through the booking process from first inquiry through event day. It's less about hands-on event production and more about relationship management — guiding prospective renters through booking, keeping communication clear and timely, and making sure client expectations match what the venue delivers.

• Serve as the primary liaison between clients and Nova Event Space throughout the entire booking lifecycle — inquiry, tour, contract, planning, event day, and post-event follow-up
• Conduct in-person venue tours and walkthroughs for prospective renters, answering questions on pricing, capacity, policies, and logistics
• Act as the client's main point of contact leading up to their event — coordinating timelines, vendor access, load-in/load-out details, and any special requests
• Relay client needs and special requests to venue ownership/management, and relay venue policies and requirements back to clients
• Greet clients and vendors on event day, confirm details match the contract, and remain the on-site liaison for questions during the event
• Address client concerns or issues in real time, escalating to management when needed
• Follow up with clients after their event for feedback, deposit return, and future booking opportunities
• Maintain accurate, up-to-date records of client communications, contracts, and booking details

• Experience in event coordination, venue management, hospitality, sales, or client-facing customer service
• Strong written and verbal communication skills; comfortable being the point of contact for clients, vendors, and management alike
• Highly organized, with the ability to track multiple bookings, timelines, and client conversations simultaneously
• Proficiency with email, scheduling/calendar tools, and basic invoicing or payment tracking
• Reliable and punctual, available to work on-site during scheduled hours as well as some event days
• A warm, professional, solutions-oriented demeanor — able to represent Nova Event Space well and de-escalate client concerns
• Preferred: experience with venue or event booking/CRM software, background in weddings or corporate event sales/coordination, and familiarity with contract and invoicing basics

Full time, 40 hours/week — on-site hours to be set around the booking calendar, including some event days.

In person, Nova Event Space, 360 Saint Peter St, Unit 4, Saint Paul, MN 55102